Help
Short answers to the questions teachers actually have.
We lost our class code
Check the backup email sent when you registered. Still stuck? Get in touch (see Contact us below) and we'll reset it — your class's progress and flowers are safe and stay exactly as they were.
The iPad microphone isn't working
Breathing and humming games need the microphone. On iPads, Safari can ask again from time to time — that's normal, just tap Allow. To stop it asking: open Safari's settings for this website and set Microphone to Allow.
The video won't play
Videos stream from Vimeo. If a video won't load, your school's internet filter may be blocking Vimeo — your IT contact can allow it. Games are unaffected either way.
Asking for the code after the holidays
After a long break, devices sometimes forget the code — nothing is lost. Just type it in again; your progress and flowers are saved for the class, not the device.
Contact us
Email us and we'll get back to you the same school day where we can. (Contact address to be confirmed before the pilot.)